When my client Margaret called me, she was in a state of total frustration.
She was a hard working, positive-minded, let’s-get-it-done kind of employee, and had never had performance issues in her career. But after long-term success in a job she loved, she’d just been assigned a new manager who was unlike any other: He gave her the silent treatment, iced her out of conversations, and, overall, was a bit of a bully.
As a result, Margaret, a positively positive and highly effective employee, had turned into a rattled bunch of nerves. She dreaded every interaction with this manager, fearing that in sheer frustration, she’d eventually blurt out “I quit!” without having any kind of backup plan. She wanted to make it work—it was a great job with a wonderful community of colleagues—but she had no idea how she could.
Perhaps, like Margaret, you’ve thought that if you put your nose to the grindstone, do good work, and have a can-do attitude, your career will be smooth sailing. The problem is, many other factors have an impact on your career, too—including the people around you and your relationships with them. And when those people turn into stonewall managers and abrasive colleagues, you’ll need more than a good work ethic and positive attitude to effectively deal with them.